WHITE PAPER January 18, 2024

How NLP and Gen AI are helping businesses derive strategic insights from chat conversations

NLP and Gen AI

Explore Chat Intelligence

Human interactions, whether over the phone or through chat, convey a wealth of information and signals. For businesses that have robust Customer relationship management (CRM) systems, harnessing these signals could lead to valuable insights that could power critical business decisions.

Learn how organizations can leverage the potential of Natural Language Processing (NLP) and Generative AI (Gen AI) techniques to derive valuable business insights from such interactions (chats).

Through Tiger Analytics’ Chat Intelligence discover how to:

  • Interpret and harness the potential of chat data
  • Successfully steer through the challenges that come with it
  • Know more about the applicability of deep learning models
  • Understand how such solutions can be adapted to suit industry and domain-specific use cases

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