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CASE STUDY February 5, 2023
KPIs and dashboards boost CX and revenue for US retail operator
CASE STUDY February 5, 2023
With over 50 years of expertise in the home improvement retail sector, our client sought an agile solution for SKU performance visibility, integrating price, cost, competitor, and inventory data. The existing setup had limitations, leading to missed sales goals for two quarters. The client needed actionable insights across brands and store/DC networks.
Our Retail Analytics Workbench enhanced client CX and productivity by refining SKU insights, expediting decisions, and facilitating team communication. Utilizing GCP and Power BI, it streamlined sales, pricing, and inventory processes, delivering standardized KPIs and intuitive dashboards. Successfully deployed in 6 months, our solution increased productivity, shortened data-to-decision time, and boosted revenue.
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