Empower your frontline with AI agents that transform every customer interaction - faster service, smarter support, and higher sales

Frontline employees spend hours searching for answers, following complex SOPs, and fixing device issues. McKinsey reports that even modest CX improvements at the store level can boost sales by 2-7%.

Join our exclusive Retail Agentic AI Workshop for Data Leaders to see how AI agents can redefine store-level execution and customer experience. Here’s a quick rundown of what you’ll gain by attending this workshop.

  • Experience the Retail AI frontline worker Agent:
    Interact with the tool and see its capabilities firsthand.
  • Understand Implementation Strategies:
    Learn how to integrate the AI solution into your existing systems.
  • Discover Best Practices:
    Gain insights into maximizing the tool’s potential for your team.
  • Hear Real-World Success Stories:
    Learn from case studies where similar solutions have driven tangible results.

    Join our Free Retail Agentic AI Workshop

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    Customer Experience Gaps Are Costing Retailers Billions

    In today’s hyper-competitive retail environment, every missed interaction or inconsistent service moment impacts revenue.

    • Poor in-store experience drives up to 40% of shoppers to switch brands, according to McKinsey.
    • Companies that excel in customer experience achieve 2x revenue growth compared to peers.
    • Yet, over 60% of retail leaders say inconsistent frontline execution remains their biggest obstacle to improving CSAT.

    Frontline associates are the face of your brand – but without the right tools, they struggle to deliver consistent, informed service. The result? Lost sales, lower repeat purchases, and declining shopper trust. That’s where AI-driven frontline assistance changes the game – ensuring every associate delivers brand-consistent service, every time.

    The AI Agent Companion bridges this gap – equipping every associate with real-time answers, process guidance, and task automation that elevate every customer interaction.

    See how we helped a leading Retail Organisation with this solution

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    A Proven Multi-Agent Framework Purpose-Built for Retail Operations

    Built on AWS, Tiger Analytics’ AI Agent Companion is designed for real-world retail complexity - a multi-agent system that intelligently routes every query to the right domain expert. Each query from the store associate, be it text or image, is intelligently routed to specialized domain agents:

    • Knowledge Agent

      Interprets operational SOPs and policies in context.

    • Sales Agent

      Provides real-time product intelligence and customer guidance.

    • Merchandising Agent

      Analyzes shelf conditions and planogram compliance through image recognition.

    • Product Agent

      Gives product specs, comparisons, and availability.

    • Device Agent

      Resolves configuration and troubleshooting instantly.

    Give Every Associate an Intelligent Companion

    Use AI agents to ensure faster resolutions, improved productivity, and consistent in‑store performance across regions.

    The Difference AI Agents Make on the Frontline

    Workflow

    Operations / SOPs

    Before (Manual Process)

    Workers searched intranet pages, PDFs, or waited for supervisor confirmation.

    Now (With AI Companion)

    Instant, context-accurate responses based on approved SOPs.

    Product & Sales

    Before (Manual Process)

    Associates had to check multiple systems or product binders for specs and availability.

    Now (With Al Companion)

    The Product Agent surfaces precise specs, availability, and recommendations instantly.

    Merchandising & Shelf Management

    Before (Manual Process)

    Manual verification and back-and-forth with managers or visual merch teams.

    Now (With Al Companion)

    Instant planogram reference and image-based shelf guidance.

    Device & Technical Support

    Before (Manual Process)

    Required IT help desk support or waiting for on-site technicians.

    Now (With Al Companion)

    Device Agent provides immediate, step-by-step troubleshooting.

    Store Insights & Performance

    Before (Manual Process)

    Multiple dashboards and manual cross- referencing to get a store view.

    Now (With Al Companion)

    Aggregated, conversational insights in seconds.

    Why Leading Retailers Are Turning to AI Agents

    Product and Knowledge Agent

    Boost Productivity: Reclaim Lost Hours Routine tasks drain up to 20% of frontline productivity. The AI Agent Companion automates task execution and information retrieval, freeing managers to focus on initiatives that drive revenue growth.

    Sales Agent

    Accelerate Revenue: Equip Teams with Real-Time Intelligence Frontline sellers often lack timely product information, leading to missed opportunities and inconsistent customer guidance. The Sales Agent delivers instant, context-aware recommendations – helping teams answer customer queries, upsell confidently, and reduce sales cycle friction.

    Device and Product Agent

    Elevate Customer Experience: Improve Accuracy & Compliance Inconsistent execution erodes CSAT and brand trust. AI-powered checklists and real-time guidance ensure flawless compliance, merchandising, and customer engagement – improving repeat sales and store margins.

    Merchandise Agent

    Improve Compliance & Accuracy: Fewer Mistakes, Better Service Ensures consistency in processes and customer interactions. Experience improvement in margins, revenue impact, improved sales, and better inventory management.

    Join Our Free Retail Agentic AI Workshop for Data Leaders

    Discover how to implement, scale, and maximize impact with AI agents for your retail environment.

    What You’ll Learn:

    • Experience the Retail AI Frontline Worker Agent firsthand
    • Learn implementation strategies and integration best practices
    • Discover proven success stories and measurable outcomes

      Join our Free Retail Agentic AI Workshop

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        Strategy & Advisory
        Engineer Your Data
        Differentiate with AI/ML
        Operationalize Insights
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        IMPACT
        Industries
        ABOUT US
        Partnerships
        Perspectives
        Newsroom
        CONTACT US
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