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September 21, 2023

Top Independent Research Firm Recognizes Tiger Analytics as a Strong Performer in Customer Analytics

Isha Mohanty Head - Marketing & Communications isha.mohanty@tigeranalytics.com
Divya Sudan Associate Director, Marketing & Communications (PR & Media Relations) divya.sudan@tigeranalytics.com

Tiger Analytics, a leading AI and advanced consulting company, has been recognized as a ‘Strong Performer’ by a top independent research firm in their Customer Analytics Service Providers, Q2 2019 report. The firm evaluated twelve global Customer Analytics Service Providers against 33 criteria, split into three categories: Current Offering, Strategy, and Market Presence. 

The report states, “At 7 years old, Tiger is one of the youngest companies in this evaluation, yet it has already grown to over 300 employees and has a wide range of clients in financial services, retail, consumer packaged goods (CPG), manufacturing, logistics, and technology. Data science is at the core of Tiger’s offering, and it has focused on building reusable technology and analytical assets, which not only accelerate time-to-value for clients but also allow Tiger to scale economically. Tiger takes a robust approach to measuring value for its clients. Before a project begins, it predicts the ROI based on similar engagements then measures the actual ROI after and circles back to evaluate the accuracy of its prediction.”

The report adds, “Tiger’s client references appreciate its transparency and ability to hand off results. As one client at a large manufacturer remarked, ‘They are very honest with their methodology and do a great job with telling us how they got their results and teach extremely well.’ Tiger also differentiates itself from many others in this evaluation with its expertise in pricing analytics. To paraphrase Katy Perry, as Tiger continues to grow, you’re gonna hear them roar!”

Mahesh Kumar, CEO, Tiger Analytics, said, “The client of today has moved beyond looking at AI & Data Science as cool technologies which can be tested in pilot engagements. They are now demanding clear and tangible business value from their investments and are constantly figuring out how to take analytic solutions enterprise-wide. These solutions are expected to be precise, interpretable, scalable, and need to be developed at speed. At Tiger Analytics, while we continue to maintain a strong focus on our core strength in data science, we are also significantly enhancing our capabilities by developing industry-focused services and solution accelerators. These offerings have resonated greatly with our clients and enabled us to deliver a high degree of client satisfaction.”

The Customer Analytics Service Providers report evaluated select vendors who specialize in customer analytics, earned $10 million from customer analytics engagements last year, provide customer analytics for clients in at least three verticals and had at least 10 clients who use customer analytics services.

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