Customer Expectations for visibility across the supply chain

In the fast disrupting market, it is imperative for transportation and logistics companies to meet the ever-evolving customer expectation. Like retail customers, B2B customers also expect the same level of services and visibility for their orders right from the time order is placed till it is delivered. They look for a prompt turnaround, in-transit tracking, real-time shipping updates/notifications, etc.

Driver’s shortage

Transportation and logistics companies, especially trucking companies have always been facing driver’s shortages. The problem has only been exacerbated by the recent pandemic. Companies are constantly looking out for ways to reduce the impact of driver shortages by optimizing the driver scheduling, reducing costs in other areas to compensate for the increasing driver pay, optimize shipping plans to reduce shipping delays.

Cutting transportation costs

Transportation costs are one of the largest overheads for many businesses especially manufacturing companies. The global turmoil including the recent pandemic and Ukraine War has led to a significant rise in the fuel cost, thereby increasing the transportation costs further. Adding to that, driver shortages add to rising costs. Businesses are looking for ways to cut down the transportation cost.

Need for sustainable logistics operations

The transportation and logistics sector is one of the largest contributors to greenhouse gases. With the rising global warming and climate concerns, businesses have no choice but to choose ways to reduce their carbon footprint. The imperative for climate action amplifies a perfect storm of challenges that already existed in the T&L sector, including stagnating revenue and declining profitability. To ensure their long-term survival, T&L players should launch a transformation with climate action at the center.