Business Objective
Our client is a leading is a leading retailer of technology products, services, and solutions.
Sales of their categories are highly influenced by the gadget-level expertise of associates in their stores and therefore they needed to generate a weekly labor schedule that optimizes costs as well as sales targets.
Challenges
- Complex business constraints with many ad-hoc adjustments done every month
- Frequent changes to stores and department structures
- No existing centralized system in the company to handle labor staffing.
