CASE STUDY September 17, 2023

Workforce Optimization Algorithms That Save USD 6MM in Staffing Costs


Business Objective

Our client is a leading is a leading retailer of technology products, services, and solutions.

Sales of their categories are highly influenced by the gadget-level expertise of associates in their stores and therefore they needed to generate a weekly labor schedule that optimizes costs as well as sales targets.


  • Complex business constraints with many ad-hoc adjustments done every month
  • Frequent changes to stores and department structures
  • No existing centralized system in the company to handle labor staffing.
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