CASE STUDY September 17, 2023

Claims Data and Analytics Roadmap


Business Objective

Our client is a Fortune 500 US-based insurance provider which offers P&C, life, accident and health and retirement products.

The P&C organization was facing delays in several of its claims data analytics initiatives because of challenges related to complex data acquisition processes and varying data access protocols. To address this, they wanted a systematic approach to identify the right internal and external data sources aligned to their business objectives and subsequently build a foundational data store that becomes the go-to source for all analytics needs.


  • A clear roadmap of analytics use cases does not exist to guide the identification of data needs.
  • Business objectives and strategic priorities not documented in a form that this study could use
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