Our client is one of the largest life insurance providers in the US. As a leading player in the segment, they wanted to transform their underwriting process. They have a traditional process that entails significant evidence data and human effort and lacks process standardization.
They were looking for an end-to-end solution delivered through AI to deliver the following objectives:
50% straight-through processing of applications
40% reduction in misclassification costs
A simpler and efficient UW process resulting in enhanced customer satisfaction and time saving for all parties involved