Our client, a leading provider of life insurance, annuity and retirement services products, wanted to identify the key business priorities that could be appropriately addressed through the application of AI and ML use cases, to drive sustainable and measurable business value.
To address this, the client wanted to
- Interact with business and analytics teams to understand key business priorities – Design a viable evaluation criteria playbook to prioritize the key business initiatives linked to business priorities
- Identify AI and ML use cases that will help address the identified business initiatives and priorities through a detailed execution roadmap
- Lack of buy-in from the senior leadership team to leverage AI and ML to address business priorities
- Lack of clarity on specific business priorities that can be addressed through AI and ML
- Required managing expectations across business functions and dealing with conflicting priorities